CICC v Zaidi (2025 CICC 19) revokes an RCIC’s licence after five complaints revealed job-selling, a falsified Saskatchewan PNP filing, shifting eligibility advice, chronic non-communication, refund failures, and basic governance breaches with agents, retainers, files, and client accounts. The panel treated merely offering to procure employment for a fee as misconduct and condemned fabricated “relative” claims to inflate points. Sanctions include immediate revocation, a two-year bar, restitution of USD $24,290, a $15,000 fine, and $46,740 in costs. The case underscores that competence, candour, and compliant systems are non-negotiable for RCICs.