Many RCICs believe that giving a client portal access fulfills their duty to keep them informed. In reality, this "Portal Trap" often leads to CICC complaints. Under Section 38(2) of the Code, you are strictly liable for staff oversight, and under Section 22(3), you must provide proactive written updates regardless of portal access. Whether through outsourced neglect or assuming the client is monitoring their own file, systemic failures are not a legal defense. Learn the 3 SOPs every licensee needs to protect their license
If you are an Ontario Real Estate Agent, you likely felt a chill this week. On February 4, 2026, RECO issued sudden Freeze Orders against four Save Max brokerages, alleging that $2.7 million was unlawfully disbursed from trust accounts to pay operational expenses. While the defense argues the funds were quickly replaced and "no money is missing," RECO has taken the nuclear option. This strict crackdown proves RECO is no longer waiting for money to vanish before shutting brokerages down. If your brokerage slips, your commission and license are at risk.
Checked "No" on your renewal by mistake? In Michalopoulos v. FSRA, a mortgage agent faced a license refusal for failing to disclose past convictions. FSRA argued he was "unsuitable," but the Tribunal disagreed. Why? Because he held "Secret Level" security clearance and was honest with his broker. This decision proves that a disclosure error doesn't have to end your career. The Tribunal ordered a "Conditional License" instead of a ban. Learn how we can use this precedent to negotiate supervision and save your license. Your past doesn't have to dictate your future.